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Negotiation and conflict management are based on the negotiation theories, strategies, and style you can utilize in an employment context. This will help in implementing strategies in workplaces or resolve conflict issues that can affect the overall performance of an organization.

This [course_title] is developed to help in implementing necessary negotiation management strategies. You will be provided with lessons on conflict management to help others deal directly with conflicts and help the system improve.


This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer need to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.


Edukite courses are free to study. To successfully complete a course you must submit all the assignment of the course as part of assessment. Upon successful completion of a course, you can choose to make your achievement formal by obtaining your Certificate at a cost of £49.

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Course Credit: MIT

Course Curriculum

L1 Negotiation 101 01:00:00
L2 Analyzing the Negotiations of the Other Negotiator 00:05:00
L3 What Kind of Negotiator am I? 00:15:00
L4 Distributive and Mixed Motive Bargaining 00:10:00
L5 Integrative and Mixed Motive Bargaining 00:30:00
L6 Competitive and Cooperative Styles and Do Gender or Culture Make a Difference? 00:30:00
L7 Negotiating in Context 00:30:00
L8 Origins of Conflict – Dispute Prevention – Delegating Conflict Management to the Disputant 00:15:00
L9 Your Employer’s Dispute Resolution and Complaint Handling System 00:05:00
L10 Investigation, Arbitration and Exceptionally Difficult People 00:30:00
L11 More Negotiating with Difficult People 01:00:00
Submit Your Assignment 00:00:00
Certification 00:00:00

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