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Through this [course_tite] you will explores the need for managing business processes and how process modelling, mapping and analysis are all parts of a larger framework for achieving higher quality through Business Process Management and Improvement. You will explore the essential steps to process mapping and the critical success factors of continuously improving your operations. The course provides a practical framework for you to understand and model business processes, and describes how to develop and continuously improve a variety of process types.

Assessment

This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.

Certification

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Course Credit: Edukite

 

Course Curriculum

Module : 1
The Fundamentals of Business Process Management 00:30:00
Defining Business Process Management 00:30:00
The Business Process Life Cycle 00:15:00
The Vision Phase 00:15:00
The Design Phase 01:00:00
The Modeling Phase 00:30:00
The Execution Phase 01:00:00
The Monitoring Phase 00:30:00
The Optimizing Phase 01:00:00
Module : 2
What is Gap Analysis? 00:30:00
The Gap Analysis Process 00:30:00
Supporting Tools 00:30:00
Creating a Gap Analysis Report 00:15:00
Module : 3
Understanding Lean 00:30:00
The Toyota Production System 00:30:00
The Toyota Production System House 00:15:00
The Five Critical Improvement Concepts 00:15:00
Understanding Value with the Kano Model 00:15:00
Types of Waste 00:15:00
Creating a Lean Enterprise 00:15:00
The Plan, Do, Study, Act (PDSA) Cycle 00:15:00
Using the R-DMAIC-S Model 00:15:00
Lean Thinking Tools 00:15:00
Kaizen Events 00:00:00
Data Gathering and Mapping 00:30:00
A Plan to Take Home 00:15:00
Assessment
Submit Your Assignment 00:00:00

Course Reviews

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