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To be a successful engineer, you must work and play well with others. This Relationship Management Diploma focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace. The course will develop your skills in business planning, account portfolio management, and the role of the relationship manager as a trusted adviser. Completion will provide you with the skills to anticipate, identify and satisfy customer needs profitably.

Assessment

This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.

Certification

Edukite courses are free to study. To successfully complete a course you must submit all the assignment of the course as part of the assessment. Upon successful completion of a course, you can choose to make your achievement formal by obtaining your Certificate at a cost of £49.

Having an Official Edukite Certification is a great way to celebrate and share your success. You can:

  • Add the certificate to your CV or resume and brighten up your career
  • Show it to prove your success

 

Course Credit: Open Learn

Course Curriculum

Introduction 00:10:00
Relationships inside and outside 00:10:00
Stakeholders 00:10:00
Tensions concerning public and non-profit organization 00:10:00
Customers 00:05:00
Different views under one roof 00:10:00
Conclusion 00:05:00
Assessment
Submit Your Assignment 00:00:00
Certification 00:00:00

Course Reviews

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