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This [course_title] is intended for novice information workers who want to learn the intermediate level Outlook 2010 skills. This series will provide you with more advanced skills for managing e-mail, schedules, and contacts. This series builds on the skills and concepts taught in Outlook 2010 Basic. You will be learning how to customize Outlook and work with address books, how to search and filter mail folders, and apply and customize categories. Finally you will be able to work with conversation view, arrange message in different ways, quickly locate message, print message, configure time zone, work with multiple calendars, print a calendar, create contact group, create and format business graphics, import and export contact records, personal, public, offline folders, set rules, and more.

Before you taking this course you should have a firm grasp of the basics. This intermediate level will pull up your basic knowledge.


This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.


Edukite courses are free to study. To successfully complete a course you must submit all the assignment of the course as part of the assessment. Upon successful completion of a course, you can choose to make your achievement formal by obtaining your Certificate at a cost of £49.

Having an Official Edukite Certification is a great way to celebrate and share your success. You can:

  • Add the certificate to your CV or resume and brighten up your career
  • Show it to prove your success


Course Credit: Edukite

Course Curriculum

Customizing Outlook
The Outlook Environment 00:16:00
General Options 00:07:00
Language and Keyboard Options 00:07:00
Quick Steps 00:06:00
The Navigation Pane 00:07:00
Working with Contacts
Address Books 00:12:00
Contact Groups 00:08:00
Customizing Messages
Message Appearance 00:17:00
Signatures 00:13:00
Voting Buttons 00:07:00
Out-of-Office Messages 00:14:00
Organizing Items
Folders 00:03:00
Searching 00:11:00
Filters 00:06:00
Categories 00:20:00
Organizing Mail
Organizing the Inbox Folder 00:26:00
Setting Rules 00:18:00
Submit Your Assignment 00:00:00
Certification 00:00:00

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