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Telemarketing is a direct market technique for selling goods and services, making appointments, and generating sales leads over the telephone.
This [course_title] will teach you how to communicate effectively over the telephone, develop your telemarketing script, and close a sale. You will learn how to use the telephone and where it fits into our sales and marketing mix, and how telemarketing can add to your sales strategy.
So, if you are thinking to use telemarketing to increase your sales success you can join this course now.
Assessment
This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.
Certification
Edukite courses are free to study. To successfully complete a course you must submit all the assignment of the course as part of the assessment. Upon successful completion of a course, you can choose to make your achievement formal by obtaining your Certificate at a cost of £49.
Having an Official Edukite Certification is a great way to celebrate and share your success. You can:
- Add the certificate to your CV or resume and brighten up your career
- Show it to prove your success
Course Credit: Edukite
Course Curriculum
Course Overview | 00:15:00 | ||
Verbal Communication | 00:30:00 | ||
To Serve and Delight | 00:15:00 | ||
Exceptional Things about Telephone Sales | 00:30:00 | ||
It’s More Than Just a Phase | 00:30:00 | ||
Communication Essentials | 01:00:00 | ||
Developing Your Script | 00:45:00 | ||
Pre-Call Planning | 00:15:00 | ||
Phone Tag and Call Backs | 00:15:00 | ||
Following Up | 00:15:00 | ||
Closing the Sale | 00:15:00 | ||
Assessment | |||
Submit Your Assignment | 00:00:00 |
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