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This course is part of the Microsoft Professional Program Certificate in IT Support. IT Support: Networking Essentials is designed to introduce the core networking concepts to learners who are new to IT Support. The aim of this course is to explain the purpose of the networking and then examines how networks are configured in homes, offices, between offices, and around the world with the Internet.


This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.


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Course Credit: Microsoft

Course Curriculum

Course Introduction
Before You Start 00:02:00
Course Introduction 00:04:00
Networking Overview
Benefits of Networking 00:01:00
Internet 00:01:00
Intranets 00:01:00
Extranets 00:01:00
Security zones, Perimeter networks, and Firewalls 00:02:00
Local Area Networks 00:02:00
Wide Area Networks 00:01:00
Physical Networking
Architecture of Networking 00:01:00
Wireless Interface Cards on Wireless Networks 00:01:00
Wired Media Types 00:01:00
Benfits of Wired vs. Wireless Networking 00:02:00
Networking Protocols
Basic Types of Network Protocols 00:02:00
IPv4 vs. IPv6 00:02:00
Network resolution using DNS 00:02:00
Dynamic Host Configuration Protocol (DHCP) 00:02:00
Address Resolution Protocol (ARP) 00:01:00
Network Troubleshooting
Why Networking Troubleshooting? 00:01:00
Forensics and Detecting Intrusions 00:01:00
Submit Your Assignment 00:00:00
Certification 00:00:00

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