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Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. The aim of this UX course is to focus on how to interact with the users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to the UX design.


This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.


Edukite courses are free to study. To successfully complete a course you must submit all the assignment of the course as part of the assessment. Upon successful completion of a course, you can choose to make your achievement formal by obtaining your Certificate at a cost of £49.

Having an Official Edukite Certification is a great way to celebrate and share your success. You can:

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  • Show it to prove your success


Course Credit: University of Michigan

Course Curriculum

Lesson 1: Introduction and Qualitative Research Overview
User Needs Assessment Mini-Project 00:04:00
Overview of Qualitative Research 00:06:00
Introduction to User Needs Assessment 00:08:00
Lesson 2: Interview Protocols
Semi-Structured Interviews 00:02:00
Components of an Interview Protocol 00:07:00
Good Practices for Interview Protocols 00:10:00
Lesson 3: Interviews, Observation, and Data Extraction
Sample Interview 00:14:00
Tips for Interviewing 00:10:00
Observing Users 00:07:00
Sample Think-Aloud Protocol 00:04:00
Extracting Data from Interview 00:05:00
Lesson 4: Affinity Walls and Analysis
Analyzing Qualitative Data 00:03:00
Affinity Walls 00:12:00
Lesson 5: Conclusion
Variations on User Needs Assessments 00:05:00
Conclusion 00:02:00
Submit Your Assignment 00:00:00
Certification 00:00:00

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