This [course_title] is intended for entrepreneurs, business managers or business owners to implement a compelling customer service program in their targeted system for measuring customer loyalty, and increase the revenue.
In this course, you will be focusing on the basic concepts of customer service, including conceding customer’s expectation. Learn various aspects of managing customer service as well as dealing with customers and handle complaints.
Assessment
This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.
Certification
Edukite courses are free to study. To successfully complete a course you must submit all the assignment of the course as part of the assessment. Upon successful completion of a course, you can choose to make your achievement formal by obtaining your Certificate at a cost of £49.
Having an Official Edukite Certification is a great way to celebrate and share your success. You can:
- Add the certificate to your CV or resume and brighten up your career
- Show it to prove your success
Course Credit: Edukite
Course Curriculum
| Module 1: Introduction to Product Creation | |||
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| Module 2: Creating Information Product | |||
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| Module 3: Creating Best Selling Product | |||
| Introduction | 00:15:00 | ||
| Step1 Create A Product Concept | 00:30:00 | ||
| Step 2 Create A Blueprint Of The Product | 01:00:00 | ||
| Step 3 Create The Core Product | 00:30:00 | ||
| Step 4 Add More Value To The Core Product | 00:30:00 | ||
| Step 5 Create eCovers Easily In Minutes For Free | 00:30:00 | ||
| Step 6 Do A Mini-Launch And Make Money Online | 01:00:00 | ||
| Step 7 Establish A Stronger Online Business | 00:30:00 | ||
| Summary | 00:15:00 | ||
| Module 4: Creating E-Book | |||
| How To Start To Write An Ebook | 01:00:00 | ||
| Creative Ways To Attract Buyers For Your Product | 00:15:00 | ||
| How To Effectively Draft The Table Of Content Of Your Book | 01:00:00 | ||
| Writing Content Yourself versus Outsourcing | 01:00:00 | ||
| Best Ways To Outsource | 00:30:00 | ||
| Who Should You Hire To Create Your Product | 00:30:00 | ||
| Benefits Of A Long Term Working Relationship With The People You Outsource To | 00:30:00 | ||
| Wrapping Up | 00:15:00 | ||
| Assessment | |||
| Submit Your Assignment | 00:00:00 | ||
| Certification | 00:00:00 | ||
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