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IT Support: Cloud Fundamentals is designed to introduce the core cloud concepts to IT Support learners. This course focus on the historical perspective of how IT has evolved to the point where it is now using cloud solutions. The course also examines the different types of cloud solutions that are available, as well as the basics of cloud services, cloud usage models, and cloud security.


This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.


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Course Credit: Microsoft

Course Curriculum

Before You Start (IT Support: Cloud Fundamentals) 00:02:00
Course Introduction (IT Support: Cloud Fundamentals) 00:04:00
Introduction to Cloud Services
Public Cloud 00:02:00
Private Cloud 00:02:00
Hybrid Cloud 00:01:00
IaaS Overview 00:02:00
PaaS Overview 00:02:00
SaaS Overview 00:02:00
Cloud Authentication 00:01:00
Introduction to Microsoft Azure
Azure Portal 00:01:00
Virtual Machines 00:02:00
Choose a Cloud SQL Server Option 00:01:00
Introduction to Office 365
Office 365 Subscription Options 00:01:00
Users and Mailboxes 00:02:00
Team Hubs with Microsoft Teams 00:02:00
File Storage and Sharing with OneDrive 00:01:00
Messaging 00:01:00
Submit Your Assignment 00:00:00
Certification 00:00:00

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