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This course is part of the Microsoft Professional Program Certificate in IT Support. IT Support: Hardware Essentials is designed to introduce students to a basic understanding of the different types of computing devices (desktop computers, laptops, tablets, smartphones, etc.), computer components (CPU, memory, power supplies) and peripheral devices, storage devices, displays and connection interfaces. This course also includes an introduction to basic hardware troubleshooting skills.

Assessment

This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.

Certification

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Course Credit: Microsoft.

Course Curriculum

Before You Start 00:02:00
Computing Devices 00:03:00
Common Computer Components 00:03:00
Solid State and Hybrid Storage 00:03:00
Display Device Cables and Connectors 00:04:00
Types of Connections 00:03:00
Adapters and Converters 00:02:00
Laptop Hardware Components 00:02:00
Handling and Maintenance Techniques 00:03:00
Assessment
Submit Your Assignment 00:00:00
Certification 00:00:00

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