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No matter how good a sales manager or salesperson you may be, customer objections are a fact of life. Knowing the best strategies for responding to, and overcoming, sales objections is crucial to business success. This [course_title] will teach you what you need to know in order to become accomplished at finding that perfect “middle-ground” in any deal. You will learn new tools and techniques to negotiate in a variety of internal and external scenarios.
Assessment
This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.
Certification
Edukite courses are free to study. To successfully complete a course you must submit all the assignment of the course as part of the assessment. Upon successful completion of a course, you can choose to make your achievement formal by obtaining your Certificate at a cost of £49.
Having an Official Edukite Certification is a great way to celebrate and share your success. You can:
- Add the certificate to your CV or resume and brighten up your career
- Show it to prove your success
Course Credit: Edukite
Course Curriculum
| Handling Sales Objections & Negotiating | |||
| Module One – Getting Started | 00:30:00 | ||
| Module Two – Three Main Factors | 01:00:00 | ||
| Module Three – Seeing Objections as Opportunities | 00:30:00 | ||
| Module Four – Getting to the Bottom | 01:00:00 | ||
| Module Five – Finding a Point of Agreement | 01:00:00 | ||
| Module Six – Have the Client Answer Their Own Objection | 00:30:00 | ||
| Module Seven – Deflating Objections | 01:00:00 | ||
| Module Eight – Unvoiced Objections | 01:00:00 | ||
| Module Nine – The Five Steps | 01:00:00 | ||
| Module Ten – Dos and Don’ts | 00:30:00 | ||
| Module Eleven – Sealing the Deal | 00:30:00 | ||
| Module Twelve – Wrapping Up | 01:00:00 | ||
| Activities | |||
| Handling Sales Objections & Negotiating Course- Activities | 00:00:00 | ||
| Assessment | |||
| Submit Your Assignment | 00:00:00 | ||
| Certification | 00:00:00 | ||
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