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One of the most basic skills required in the workplace is communication. It is used in almost any scenario of the workplace or at home. For those of you who would love to develop this basic transferable skill, you can now do so with this [course_title] course.

This course is designed to help you listen better in order to respond to the processed information. Which is why, in this course you will learn about how to become a good listener, use body language to show positive listening attitude, build relationships, and much more. So get this course, and start listening.


This course does not involve any written exams. Students need to answer 5 assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Each answer needs to be 200 words (1 Page). Once the answers are submitted, the tutor will check and assess the work.


Edukite courses are free to study. To successfully complete a course you must submit all the assignment of the course as part of the assessment. Upon successful completion of a course, you can choose to make your achievement formal by obtaining your Certificate at a cost of £49.


Having an Official Edukite Certification is a great way to celebrate and share your success. You can:

  • Add the certificate to your CV or resume and brighten up your career
  • Show it to prove your success


Course Credit: Edukite

Course Curriculum

Course Overview (Customer Focused Listening) 00:05:00
What is Active Listening? 00:15:00
Tips for Becoming a Better Listener 00:15:00
Body Language Basics 00:15:00
Understanding Sympathy and Empathy 00:15:00
Creating the Right Mindset 00:15:00
Being Genuine 00:15:00
Making Connections 00:15:00
What Is Said and What Is Heard 00:30:00
Probing Techniques 00:15:00
Paraphrasing Techniques 00:15:00
Building Common Ground 00:15:00
NLP Tips and Tricks 00:15:00
Getting Over Listening Roadblocks 00:15:00
Submit Your Assignment 00:00:00
Certification 00:00:00

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